privacy policy

843 Party Rentals LLC

Effective Date: May 1st, 2026

843 Party Rentals, LLC (“we,” “us,” “our,” or the “Company”) respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your information.

By using our website, booking a rental, or otherwise providing us with information, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

1. INFORMATION WE COLLECT

We collect the following types of information:

1.1 Information You Provide Directly

Contact information: full name, email address, phone number, and physical address;
Event information: event date, time, location, event type, and number of expected participants;
Payment information: credit or debit card details, billing address, and payment history (payment details are processed and stored by our PCI-compliant third-party payment processors; we do not store full credit card numbers on our own systems);
Communication: messages, emails, text messages, and other communications you send to us;
Accommodation requests: information you choose to share with us about sensory sensitivities, accessibility needs, or other accommodations;
Any other information you voluntarily provide when interacting with us.

1.2 Information Collected Automatically

Device information: IP address, browser type, operating system, device type, and screen resolution;
Usage data: pages visited, time spent on pages, links clicked, referring website, and date/time of access;
Cookies and tracking technologies: small data files stored on your device that help us recognize you and improve your experience (see Section 5 for details).

1.3 Information from Third Parties

Analytics providers (such as Google Analytics) regarding your interactions with our website;
Social media platforms when you engage with our social media accounts;
Payment processors who handle financial transactions on our behalf;
Booking and CRM platforms we use to manage customer relationships.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To process and fulfill rental bookings, including confirmation, scheduling, delivery, setup, and pickup;
To process payments and handle billing-related matters;
To communicate with you about your bookings, including confirmations, reminders, updates, and questions;
To respond to inquiries, requests, and customer service issues;
To provide accommodations or special arrangements you request;
To send marketing communications, promotions, and updates about our services (you may opt out at any time);
To improve our website, products, and services;
To analyze website usage and customer trends;
To comply with legal obligations, including tax reporting and recordkeeping;
To protect against fraud, unauthorized transactions, and other illegal activities;
To enforce our Rental Agreement, this Privacy Policy, and other applicable terms.

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We share information only as described below:

3.1 Service Providers

We share information with trusted third-party service providers who perform services on our behalf, such as: payment processors (e.g., Stripe, Square); booking and CRM platforms (e.g., GoHighLevel); email and SMS communication services; website hosting and analytics providers (e.g., Google Analytics, Meta); cloud storage services. These providers are contractually obligated to handle your information securely and only for the purposes we authorize.

3.2 Legal Compliance

We may disclose information when required by law, court order, subpoena, or governmental request, or when we believe disclosure is necessary to protect our rights, prevent fraud, or comply with legal processes.

3.3 Business Transfers

If 843 Party Rentals, LLC is involved in a merger, acquisition, sale of business assets, or similar transaction, customer information may be transferred as part of that transaction. We will notify you in advance and provide an opportunity to opt out where required by law.

3.4 With Your Consent

We may share your information with third parties when you provide explicit consent for us to do so.

4. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure payment processing through PCI-compliant processors, access controls limiting who can view customer data, and regular security reviews of our systems.

However, no method of transmitting or storing electronic data is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You provide your information at your own risk.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand visitor behavior. The types of cookies we use include:

Essential cookies: required for basic website functionality, such as remembering items in a shopping cart or maintaining login status.
Analytics cookies: help us understand how visitors use our website (e.g., Google Analytics).
Marketing cookies: used to display relevant advertising on our website or third-party platforms (e.g., Meta Pixel).
Functional cookies: remember your preferences and personalize your experience.

You can control or disable cookies through your browser settings. However, disabling certain cookies may limit functionality of our website.

6. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

Access: request a copy of the personal information we hold about you;
Correction: request that we correct inaccurate or incomplete information;
Deletion: request that we delete your personal information, subject to legal retention requirements;
Opt-Out: unsubscribe from marketing emails or text messages at any time using the unsubscribe link or by replying “STOP” to text messages;
Restriction: request that we restrict certain uses of your information;
Data Portability: request a portable copy of your data in a commonly used format.

To exercise any of these rights, please contact us using the contact information at the end of this Privacy Policy. We will respond to verified requests within a reasonable timeframe, generally within thirty (30) days.

7. CHILDREN’S PRIVACY

Our website and services are not intended for individuals under the age of thirteen (13). We do not knowingly collect personal information from children under thirteen (13). If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

For minors participating in our rental events, all booking, payment, and personal information is provided by the parent or legal guardian, not the minor.

8. THIRD-PARTY WEBSITES AND LINKS

Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

9. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Typical retention periods include:

Booking records: retained for at least seven (7) years for tax and recordkeeping purposes;
Marketing communications: retained until you opt out;
Website analytics: retained per our analytics provider’s standard retention periods (typically twenty-six (26) months for Google Analytics).

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the “Effective Date” at the top of this policy and, when appropriate, notify you by email or through a notice on our website. We encourage you to review this policy periodically.